This Cookie Policy explains how Charleyjo uses cookies and similar technologies on this website, why they are used, how consent works and how you can manage your preferences.
This website is operated by Charleyjo. Charleyjo is a trading style used for digital strategy, marketing, website, SEO, content, workshop and training services.
Business nameCharleyjo
Trading companySurgassists Limited trading as Charleyjo
In this Cookie Policy, “we”, “us” and “our” refers to Charleyjo. “You” refers to visitors and users of this website.
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What cookies are.
Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember choices, understand performance and support certain features.
Similar technologies may include tracking pixels, tags, scripts, local storage and embedded third party tools. In this Cookie Policy, we use the word “cookies” to describe cookies and similar technologies.
Cookie Policy visual summary for website visitors.03
How we use cookies.
We may use cookies and similar technologies to operate the website, improve the user experience, understand performance and support enquiries or bookings.
To make the website load, function and display correctly.
To remember cookie consent choices and website preferences.
To help protect the website from misuse, spam or security risks.
To understand how visitors use the website and which pages are useful.
To measure website performance, traffic sources and marketing activity.
To support enquiry forms, booking tools and email sign ups.
Optional cookies, including analytics and marketing cookies, should only be used where you have given consent through the cookie banner or cookie settings tool.
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Types of cookies we may use.
The table below explains the main categories of cookies that may be used on this website.
Cookie type
Purpose
Consent required?
Strictly necessary cookies
These cookies are needed for the website to work properly. They may support page loading, website security, accessibility, form protection and cookie preference storage.
No. These cookies are required for the website to operate.
Analytics cookies
These help us understand how visitors use the website, which pages are visited, how people arrive on the site and how the website performs.
Yes. These should only be used where you have given consent.
Functionality cookies
These support enhanced features, such as booking tools, embedded forms, remembered preferences or interactive website elements.
Usually yes, unless the cookie is strictly necessary for a service you have requested.
Marketing cookies
These may help us understand campaign performance, measure enquiries from marketing activity or support advertising and remarketing activity.
Yes. These should only be used where you have given consent.
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Third party tools.
We may use trusted third party tools to operate, analyse and improve the website. These providers may set cookies or use similar technologies when their services are active.
Provider
How we may use it
Cookie category
Google Analytics
Used to understand website traffic, visitor behaviour, page performance and how people interact with website content.
Analytics
Google Tag Manager
Used to manage website tags and measurement tools. Tags added through Google Tag Manager may use cookies depending on the tools enabled.
Analytics or marketing
Google Search Console
Used to monitor search visibility, indexing, technical performance and website appearance in Google Search.
Usually no visitor facing cookie
Brevo
Used to manage email communications, contact forms, sign ups or marketing preferences where you choose to submit your details.
Functionality or marketing
Calendly
Used to allow visitors to book calls or appointments through an embedded scheduler or external booking link.
Functionality
Cookie consent banner
Used to remember and manage your cookie consent preferences.
Strictly necessary
The exact cookies used may change if website tools are added, removed or updated. Where required, the cookie banner or settings panel should provide further information about specific cookies.
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Managing cookie preferences.
You can manage your cookie choices through the cookie banner when you first visit this website. You may be able to accept all cookies, reject optional cookies or customise your preferences.
You can also manage or block cookies through your browser settings. Most browsers allow you to delete cookies, block cookies or receive a warning before cookies are stored.
Blocking some cookies may affect how the website works, especially where cookies are needed for security, forms, bookings or preference settings.
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How long cookies last.
Some cookies only last while your browser is open and are deleted when you close it. These are known as session cookies.
Other cookies stay on your device for a set period unless you delete them earlier. These are known as persistent cookies.
The duration of each cookie depends on the provider, the purpose of the cookie and your chosen settings. This Cookie Policy should be read alongside the cookie banner or settings panel where specific cookie durations are shown.
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Personal data and cookies.
Some cookies and similar technologies may collect information that can identify you directly or indirectly, such as IP address, browser information, device details, pages visited and interaction data.
Where cookies involve personal data, we handle that information in line with our Privacy Policy.
The links below point to external resources that may help you understand cookies, privacy tools and third party platforms. These links are provided for information only and are not controlled by Charleyjo.
These frequently asked questions provide more detail about how this Cookie Policy works, how visitors can control optional cookies and how cookies may support a secure, useful website experience.
Why does Charleyjo have a Cookie Policy?
This Cookie Policy gives website visitors clear information about how cookies and similar technologies may be used on the Charleyjo website. It supports transparency, helps visitors understand their options and explains how essential, analytics, functionality and marketing cookies may work.
Can I reject optional cookies?
Yes. Where optional cookies are used, you should be able to reject them through the cookie banner or cookie settings panel. Strictly necessary cookies may still run because they are needed for the website to load, remember consent choices, protect forms or keep the website secure.
Does this Cookie Policy cover analytics tools?
Yes. This Cookie Policy explains that analytics cookies may be used to understand website traffic, popular pages, visitor journeys and website performance. Analytics cookies should only be active where consent is required and where that consent has been given.
Does this Cookie Policy cover marketing measurement?
Yes. This Cookie Policy includes marketing cookies because Charleyjo may measure campaign performance, enquiry sources and advertising activity. Marketing cookies should only be used where they are appropriate and where the visitor has given the required consent.
Can cookies collect personal data?
Some cookies and similar technologies may collect personal data directly or indirectly. This may include IP address, browser type, device information, pages visited and interaction data. Where cookies involve personal data, the information should be handled in line with the Charleyjo Privacy Policy.
How often is this Cookie Policy updated?
This Cookie Policy may be updated when the website changes, when new tools are added, when providers change their cookie practices or when legal requirements develop. The latest version should appear on this page with the current last updated date.
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Changes to this Cookie Policy.
This Cookie Policy may be updated from time to time to reflect changes to the website, services, technology, third party tools, legal requirements or business operations.
The latest version will be published on this page with the updated date. You should review this Cookie Policy periodically if you want to stay informed about how cookies may be used on this website.
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Contact.
If you have questions about this Cookie Policy or how cookies are used on this website, contact Charleyjo directly.